You may view products as in a store, but actual use (brushing) does not count as 'returning in original, resaleable condition'.

If the product has clearly been used and can no longer be resold, the return may be refused.

See our return policy for details.

Always start gently and in the direction of hair growth.

Allow your dog or cat to get used to it, and reward them in between.

For tangles: work from the outside in with a combination of a mini slicker, a fine comb, and conditioner spray. Cut away large, thick, firm knots if possible. Always point the scissors away from the skin. If in doubt, contact a professional grooming salon.

Yes.

Our shampoos and sprays are developed with respect for skin balance and do not contain aggressive ingredients. They are safe for most skin types.

In case of proven allergies or severe skin problems, it is best to first contact your veterinarian.

Our products are also safe for our own skin and do not dry it out.

The right brush depends on coat length and coat structure:

• Short-haired: Flexible comb

• Medium-haired: Curved slicker 18mm - possibly combine with a flexible comb during shedding season. Fine comb to check for knots.

• Long-haired: Curved slicker 25mm

• Curly/thick: Combination of brushes depending on the chosen cut length at the grooming salon.

The small slicker is for small dogs or cats, for detail work such as behind the ears, under the armpits, etc.

Are you in doubt? Feel free to send a photo of your pet via info@bricksandbroks.be — we're happy to help you choose.

Orders are usually processed within 1–3 business days after your payment has been received.

After processing, you will receive a track and trace code by email.

• Belgium: 2–5 business days

• The Netherlands, Germany, France, Luxembourg: 2–7 business days

International shipping may take longer.

See our shipping policy for full details.

Shipping costs are calculated automatically during checkout and are clearly visible before confirmation.

You can always reach us by email. Our support team will be happy to help you with questions about orders, products or returns.
Email : info@bricksandbroks.be

Open your shipment immediately upon receipt.

Is it damaged?

Then quickly send us a photo and message to info@bricksandbroks.be.

We will help you with a suitable solution.

Yes!

Collection is possible by appointment in Beerse.

Email us at info@bricksandbroks.be to make an appointment.