Share your Bricks&Broks Wellness moment!
Do you have questions? We have the answers.
Are your products suitable for sensitive skin?
Are your products suitable for sensitive skin?
Yes.
Our shampoos and sprays are developed with respect for skin balance and do not contain aggressive ingredients. They are safe for most skin types.
In case of proven allergies or serious skin problems, it is best to consult your veterinarian first.
What is the delivery time of my order?
What is the delivery time of my order?
Orders are usually processed within 1–3 business days after your payment has been received.
After processing, you will receive a track and trace code by email.
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How long does delivery take?
• Belgium: 2–5 business days
• Netherlands, Germany, France, Luxembourg: 2–7 business days
International deliveries may take longer.
Please see our shipping policy for complete information.
Can I return or exchange my order?
Can I return or exchange my order?
Yes, you can return or exchange your order within the specified return period. The product must be unused and in its original packaging. Please contact us for further instructions.
How can I contact customer service?
How can I contact customer service?
You can always reach us via email. Our support team is happy to help you with questions about orders, products, or returns.
Email : info@bricksandbroks.be
Which brush is right for my dog or cat?
Which brush is right for my dog or cat?
The right brush depends on coat length and coat structure:
• Short-haired: Flexible comb
• Medium-haired: Curved slicker 18mm - possibly combine with a flexible comb during shedding season. Fine comb to check for knots.
• Long-haired: Curved slicker 25mm
• Curly/thick: Combination of brushes depending on the chosen cut length at the grooming salon.
The small slicker is for small dogs or cats, for detail work such as behind the ears, under the armpits, etc.
Are you in doubt? Feel free to send a photo of your pet via info@bricksandbroks.be — we're happy to help you choose.